RETURNS

  • WE ONLY REFUND ITEMS THAT WERE INCORRECTLY SENT  or If their any  missing items . You  MUST REPORT TO US WITHIN 24  HOURS OF ORDER BEING DELIVERED. Replacements s are not ship 

  •  EXCHANGES are unexpectable 

  • ALL POSTAGE COSTS FOR RETURNS items are to  be  COVERED BY THE CUSTOMER UNLESS It's  OUR FAULT

  • How do I cancel order ?  To cancel an order you had placed, please contact us through the  contact form with the subject 'Order Cancellation' followed by your order number  . 

  • WHAT HAPPENS IF THE ITEM I ORDERED IS OUT OF STOCK? All items are subject to availability. ,If an item is showing on our website then it is available to order. However, during busy periods where demand may outweigh the amount of stock we have and we may not be able to fulfill your order. If this is the case, we will let you know as soon as possible or simply refund you.​​​

  • WHEN WILL MY ORDER BE SHIPPED? Orders take 2-7 business days to process and 1-3 business days to ship.  ORDERS ARE NEVER SHIPPED ON SATURDAY . *DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS All packages are shipped via USPS First Class. First Class takes up to 3 business days to ship anywhere in the United States. We are not responsible for any lost items during shipping. USPS should be contacted if any packages are lost. 

  • WHAT METHODS OF PAYMENT DO YOU ACCEPT? We accept PayPal and the following credit cards through PayPal: Visa, Master Card, Discover and American Express. 

  • IS MY PRIVACY AND PERSONAL INFO SECURE ON YOUR SITE? All payments accepted on the site are processed by PayPal, and as such, your information is protected by SSL .

  • HOW DO I GET IN CONTACT WITH YOU FOR MORE QUESTIONS? If you have any additional questions, feel free to send us an e-mail at: Doll_Face_81@yahoo.com

  • HOW DO I USE DISCOUNT CODES IN YOUR SHOP?  Upon adding products to the cart, you can enter a discount code in the input field labeled 'discount code' and then click the 'update total' or 'apply' button.​​​​                                  

  • HOW DO I CHECK THE STATUS OF MY ORDER? You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package. A tracking number will be sent when the order is shipped. 

  • WHAT SHIPPING METHODS DO YOU USE? REGULAR ORDERS PROCESSING TIME 2-7 BUSINESS DAYS NOT INCLUDING WEEKENDS OR HOLIDAYS!! 

  •  USPS First Class International  ($13.50)

  • All orders are shipped USPS First Class 2-3 Business Days. All international orders are shipped First Class International Mail.

  • HOW DO I RETURN OR EXCHANGE AN ITEM PURCHASED? All sales are final. If product is damaged when received, please contact me as soon as possible and no later than 2 business days after you have received the item. Refund must be made within 24 hours of your purchase. 

  • What are the ingredients in the lipgloss? The Ingredients in the lipg losses are  Hydrogenated Polyisobutene (and) Ethylene/Propylene/Styrene Copolymer (and) Butylene/Ethylene/Styrene Copolymer, Sweet almond oil, vitamin E, liquid concentrate/mica/vegan liquid coloring